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Strategi Peningkatan Kualitas untuk Pasar Internasional melalui Penerapan Manajemen Kualitas Total: Pembelajaran dari Produk Edamame Beku

机译:通过实施全面质量管理的国际市场质量改进策略:向冷冻毛豆产品学习

摘要

The objectives of this research were to analyze the application of the quality standard of the frozen edamame products, to identify key attributes expected by the export markets in increasing the quality of frozen edamame, to formulate the appropriate strategy in improving the quality of frozen edamame products, and to determine the priority strategies that can be applied in the improvement of the quality of frozen edamame products. The method used was the case study, and the analysis tools i.e. QFD (Quality Function Deployment), Pareto, SWOT (Strenght, Weakness, Opportunity) dan AHP (Analytical Hierarchy Process) were also used. Based on the data processing results of QFD, the attribute of no pests and diseases is the highest expectation from customers, and sorting is the most crucial point in generating quality of edamame requested by the customers. The Pareto analysis result showed that the main problem in increasing the quality of the products is the processing time. SWOT analysis produced four alternative strategies that is optimizing the use of technology to ensure the quality of edamame, assessing and monitoring the SOP quality control, optimizing cooperation research and development with universities or government research institutes to produce seeds, and applying efficiency and effectiveness in production. Analysis of AHP strategic priorities resulted in recommendations for the company that optimization of the use of technology to ensure the quality of edamame must carried out. Therefore, the quality of raw materials which cannot be processed directly will not be reduced due to the longer period of waiting.
机译:这项研究的目的是分析冷冻毛豆产品的质量标准的应用,确定出口市场在提高冷冻毛豆产品质量方面的关键属性,制定提高冷冻毛豆产品质量的适当策略。 ,并确定可用于改善冷冻毛豆产品质量的优先策略。所使用的方法是案例研究,并且还使用了分析工具,即QFD(质量功能部署),Pareto,SWOT(优势,劣势,机会)和AHP(层次分析法)。根据QFD的数据处理结果,无病虫害的属性是客户的最高期望,而分类是产生客户要求的毛豆品质的最关键点。帕累托分析结果表明,提高产品质量的主要问题是加工时间。 SWOT分析产生了四种替代策略,这些策略是优化技术的使用以确保毛豆的质量,评估和监控SOP质量控制,优化与大学或政府研究机构的合作研发以生产种子,以及在生产中应用效率和有效性。对AHP战略优先重点的分析为公司提出了建议,即必须对技术的使用进行优化以确保毛豆素的质量。因此,由于等待时间较长,无法直接加工的原材料的质量不会降低。

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